Reference

Terms That Govern Your spinszy Account

These terms set out the rules between you and spinszy when you open an account, make deposits through PayPal, Venmo, or Play+, and access any service we offer. Access depends on your state law and eligibility — read these terms before you start.

Account eligibility rulesPayPal, Venmo & Play+ payment termsState-dependent accessAccount conduct standardsHow to request changes
spinszy Terms That Govern Your spinszy Account
TERMS CONTACT

How to Reach Us About These Terms

If something in these terms is unclear or you need to dispute a charge, contact us directly. We handle terms-related questions separately from general account help so your query reaches the right team faster.

Team online

Live Chat

Start a live chat session from your account dashboard. A support agent will pull up your account and the specific clause you are asking about.

Email Support

Send your question to our support address found in the account help section. Include your registered email so we can verify your account before responding.

Account Help Center

Search the Help Center for terms-related articles covering payment disputes, account closures, and how state eligibility affects your access.

ACCOUNT INTEGRITY

How We Handle Your Data and Account Security

Security and data handling are built into how spinszy processes every account action, from the moment you link a PayPal wallet to the moment a withdrawal clears through Play+. Here is how we manage it.

Data Retention

We retain your account data for as long as your account is active and as required by applicable state law. You may request a copy of your data by contacting support.

Cookie Policy

We use cookies to keep your session active and remember your payment preferences, such as a saved PayPal link. You can manage cookie settings from your browser at any time.

Account Security

Each login is protected by a one-time passcode sent to your registered device. Transactions over a set threshold trigger an additional identity verification step before they process.

Change Requests

To update your registered email, phone, or linked Venmo account, submit a change request through account settings. Identity verification is required before any sensitive detail is updated.

Common Questions About Our Terms

These questions come up often when people read through the agreement for the first time. Each answer points to the relevant part of the terms so you know exactly where to look.

You must meet the minimum age requirement set by your state, reside in a state where access is permitted by local law, and complete our identity verification process before your account activates.

On account closure, linked payment credentials are removed from our active systems. Retained transaction records are kept only as long as state law requires, then deleted from our records.

We can update the terms when platform rules or legal requirements change. You will receive notice before material changes take effect; continued use of your account counts as acceptance.

Open a dispute through live chat or email, referencing the transaction ID shown in your account wallet history. Our team will review the Play+ transaction record and respond with findings.

Yes. Certain features and payment methods are only available in eligible states. If a clause conflicts with your state law, that clause does not apply to you, but the rest of the terms remain in effect.

Contact support by email with your registered account address. We will verify your identity and send your data summary within the timeframe required by applicable state privacy rules.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.